Privacy Policy

1. Who We Are

SelfeConnect ("we", "us", or "our") operates the SelfeConnect platform, which enables self-employed professionals to receive digital tips, customer feedback, and ratings through personalised QR codes and tipping pages.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and how we handle your personal data.

SelfeConnect is responsible for managing the personal information processed through our platform.

2. Information We Collect

We may collect different types of personal information depending on how you use SelfeConnect.

Professionals

We may collect:

• name;
• email address;
• phone number;
• business or company information;
• profile photo;
• subscription details;
• account and payment-related information.

Customers

When Customers leave a tip or interact with a Professional's tipping page, we may collect:

• tip amount;
• optional rating or review;
• optional name;
• optional message;
• other information voluntarily provided by the Customer.

Customers are not required to create an account to leave a tip.

Payment Information

Card and bank details are entered directly with our payment provider, Stripe. SelfeConnect does not store full payment card details on its own servers.

3. How We Use Your Information

We use personal information to:

• create and manage Professional accounts;
• provide and operate the SelfeConnect platform;
• display Professional tipping pages;
• process tips and payouts;
• show Professionals their ratings, reviews, and received tips;
• provide customer support;
• maintain platform security;
• comply with legal and regulatory obligations.

We do not sell your personal information.

4. Payment Processing

Payments and payouts are securely processed by Stripe. Stripe processes payment and banking information under its own privacy policy and terms.

SelfeConnect receives only limited transaction information, such as payment status and information required to manage transactions and display relevant details to Professionals.

5. Sharing Your Information

We may share personal information with trusted service providers that help us operate SelfeConnect, including:

• payment processors;
• hosting providers;
• security and technology providers;
• analytics providers where applicable.

We only share information necessary for these services and require providers to handle personal data appropriately.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. However, no online service can guarantee complete security.

7. Data Retention

We keep personal information only for as long as necessary to provide our services, maintain accounts, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it will be securely deleted or anonymised where appropriate.

8. Cookies & Analytics

SelfeConnect may use cookies and similar technologies to improve website functionality, understand usage, and maintain platform security. Where required by law, we will request consent before using non-essential cookies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

Email: support@selfeconnect.com